Terms & Conditions

01 Introduction

These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (hereinafter referred to as "User", "Player", "you", or "your") and mana4d (hereinafter referred to as "mana4d", "we", "us", or "our"), the operator of the online sports betting and live casino platform accessible at https://mana4d.cam.

By accessing, registering on, or using any part of the mana4d platform — including the website, mobile application, live casino, sports betting services, or any promotional programme — you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms, together with our Privacy Policy and Responsible Gambling Policy, which are incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease all use of the mana4d platform and close your account where applicable.

02 Definitions

For the purposes of these Terms, the following definitions shall apply:

Term	Definition
"Platform"	The mana4d website at https://mana4d.cam, including all pages, features, applications, and services offered thereon.
"Account"	A registered user account created by an eligible individual on the mana4d Platform.
"Wallet"	The virtual account balance held within a User's Account, denominated in Malaysian Ringgit (MYR).
"Bonus Funds"	Promotional credits credited to a User's Account that are subject to wagering requirements before withdrawal eligibility is granted.
"Wager" / "Bet"	A monetary stake placed by a User on any sports event, casino game, or other gaming product available on the Platform.
"Wagering Requirement"	The number of times a Bonus amount must be wagered in qualifying games before associated winnings become eligible for withdrawal.
"KYC"	Know Your Customer — the identity and document verification process required prior to processing withdrawals above specified thresholds.
"Real Money Funds"	Funds deposited by the User from personal payment sources, excluding Bonus Funds.

03 Account Eligibility

To register and maintain an active Account on the mana4d Platform, you must satisfy all of the following eligibility requirements at all times:

1. Age: You must be at least 21 years of age. mana4d strictly prohibits participation by individuals below the age of 21, in accordance with responsible gambling standards applicable to casino and sports betting activities. Registration by any person below this age is strictly forbidden and will result in immediate account closure and forfeiture of any funds held therein.
2. Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction of residence. You must not be under legal guardianship or otherwise legally incapacitated.
3. One Account Per Person: Each individual is permitted to maintain only one (1) registered Account on the Platform. Operating multiple Accounts, whether under different names, email addresses, or payment methods, constitutes a material breach of these Terms and will result in permanent suspension of all associated Accounts.
4. Not a Compulsive Gambler: You must not be registered on any self-exclusion list. If you have self-excluded or are under a voluntary or mandatory exclusion order, you are prohibited from registering or accessing the Platform.
5. Not an Employee: Employees, directors, officers, agents, and immediate family members of mana4d or its affiliated partners are not permitted to hold active betting Accounts on the Platform.

mana4d reserves the right to request documentary proof of eligibility at any time. Provision of false information in connection with your Account or eligibility constitutes grounds for immediate termination and forfeiture.

04 Registration & Account Management

4.1 Account Creation

To access wagering and gaming services on mana4d, you are required to register a personal Account. During registration, you must provide accurate, complete, and current information including your full legal name, date of birth, email address, and mobile phone number. You are responsible for maintaining the accuracy of this information and must promptly notify mana4d of any changes.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. mana4d will not be liable for any loss or damage arising from your failure to secure your login credentials. You must notify mana4d immediately at [email protected] if you suspect any unauthorised access to your Account.

4.3 Identity Verification (KYC)

mana4d operates a mandatory Know Your Customer (KYC) verification programme. All Users are required to complete KYC verification before processing withdrawals exceeding specified thresholds, and mana4d reserves the right to request KYC documentation at any time. Acceptable documents include a valid Malaysian MyKad, Passport, or Driver's License, together with proof of address (a utility bill or bank statement dated within three months). Failure to provide satisfactory KYC documentation within the stipulated timeframe may result in the suspension of withdrawal rights or Account closure.

4.4 Account Dormancy

An Account that has not recorded any login activity for a continuous period of twelve (12) months shall be classified as dormant. mana4d reserves the right to levy a monthly dormancy administration fee of MYR 30 on dormant Accounts, deducted from the available balance. Accounts with a zero balance that remain dormant may be closed without further notice.

05 Deposits & Withdrawals

5.1 Accepted Payment Methods

mana4d accepts deposits and processes withdrawals via the following Malaysian-localised payment channels: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (supporting Maybank, CIMB, Public Bank, Hong Leong Bank, RHB, and other participating Malaysian financial institutions), direct bank transfer, and cryptocurrency (USDT TRC20 and BTC). All transactions are denominated in Malaysian Ringgit (MYR) unless otherwise specified for cryptocurrency transactions.

5.2 Deposit Terms

All deposits must originate from a payment source registered in your own name. Third-party deposits are strictly prohibited. Minimum deposit amounts are as published on the Platform's Deposit page and may vary by payment method. mana4d does not charge fees on standard deposits, though your payment provider may apply its own transaction fees independently.

5.3 Withdrawal Terms

Withdrawal requests are processed in accordance with the method used for the most recent deposit, subject to verification. mana4d targets the following processing times: e-wallet withdrawals (Touch 'n Go, Boost, GrabPay) within 5 minutes; DuitNow/FPX bank transfers within 5 to 15 minutes; direct bank wire within 15 to 60 minutes. These are target processing windows and are not contractual guarantees — processing times may be extended during peak periods or where additional security reviews are required.

Withdrawals are subject to the completion of all applicable Wagering Requirements, successful KYC verification, and the absence of any outstanding security review. mana4d reserves the right to withhold withdrawal processing pending investigation of any suspected fraud, bonus abuse, or Terms violation.

06 Bonuses & Promotions

All bonuses, free bets, reload offers, cashback programmes, referral rewards, birthday bonuses, and other promotional incentives offered by mana4d are subject to specific promotion terms published at the time of the offer. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail in respect of that promotion only.

The following general bonus conditions apply unless otherwise stated in the specific promotion terms:

• Bonus Funds and winnings derived from Bonus Funds are only withdrawable after the applicable Wagering Requirement has been fully satisfied.
• Wagering Requirements must be completed within the stated bonus validity window. Expired bonuses and associated pending winnings are forfeited without exception.
• Maximum bet per spin or wager while a bonus is active is MYR 300 unless otherwise stated. Wagers exceeding this cap while bonus funds are active may result in bonus forfeiture.
• Game contribution rates toward Wagering Requirements vary by game type: slots typically contribute 100%; live casino and table games contribute at a reduced rate as published in the specific promotion terms.
• mana4d reserves the right to withdraw or modify any promotion at any time without prior notice. Active bonus claims will be honoured under the terms applicable at the time of claiming.
• Bonus abuse — including but not limited to exploiting technical errors, coordinated multi-account wagering, or placing low-risk hedging bets — will result in bonus forfeiture and may result in Account suspension.

07 Betting & Gaming Rules

mana4d operates sports betting markets, live casino games, virtual games, 4D lottery, and instant games. The following general rules govern all wagering activity on the Platform:

• All bets are final once confirmed. Confirmed bets cannot be amended, cancelled, or reversed by the User, except where the Platform explicitly offers a cash-out or bet-edit feature for a specific market.
• In the event of a technical error during a sporting event or casino game that results in an incorrect settlement, mana4d reserves the right to void and re-settle the affected wager(s) based on the correct outcome.
• mana4d reserves the right to suspend, void, or limit betting markets at its sole discretion, including in circumstances of suspected match manipulation, data feed errors, or regulatory requirements.
• Maximum payout limits per single bet and per event are set by mana4d and displayed on the relevant betting markets. Winnings exceeding these limits will be capped at the stated maximum.
• Live dealer casino games are governed by the rules of the respective game variant as presented by the game studio. In the event of a game malfunction, the round in which the malfunction occurred shall be void.

08 Prohibited Conduct

The following conduct is strictly prohibited on the mana4d Platform and may result in immediate Account suspension, forfeiture of funds, and referral to relevant authorities:

• Registering multiple Accounts, or registering on behalf of another person without their explicit consent;
• Providing false, inaccurate, or misleading information during registration, KYC, or any communication with mana4d;
• Using automated tools, bots, scripts, or artificial intelligence systems to interact with the Platform in any manner not intended for human users;
• Attempting to circumvent geo-restriction, IP detection, device fingerprinting, or any other security measure employed by mana4d;
• Engaging in money laundering, fraud, identity theft, or any other criminal activity in connection with the Platform;
• Colluding with other Players or exploiting bonus terms, game vulnerabilities, or pricing errors for systematic financial gain;
• Making chargebacks, payment disputes, or reversals in connection with genuine losses incurred on the Platform;
• Engaging in abusive, threatening, discriminatory, or harassing conduct toward mana4d staff or other players.

09 Responsible Gambling

mana4d is committed to promoting responsible gambling practices and provides a suite of player protection tools accessible from within your Account settings. These include self-imposed deposit limits (daily, weekly, and monthly), session time limits, cooling-off periods, and voluntary self-exclusion. mana4d encourages all Players to use these tools proactively.

mana4d operates a strict minimum age policy of 21 years. All suspicious age-related activity is investigated and any Account found to be operated by an individual below the age of 21 will be immediately closed, with all funds forfeited.

Players who wish to self-exclude may do so by contacting our support team via live chat or at [email protected]. Self-exclusion requests are processed within 24 hours and cannot be reversed during the elected exclusion period. For further information, please visit our dedicated Responsible Gambling page.

10 Intellectual Property

All content on the mana4d Platform — including but not limited to text, graphics, logos, interface design, software, databases, and compiled odds data — is the exclusive intellectual property of mana4d or its licensed content providers, and is protected by applicable intellectual property law. No User is granted any licence or right to reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without the express prior written consent of mana4d.

11 Limitation of Liability

To the fullest extent permitted by applicable law, mana4d, its directors, officers, employees, and service providers shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, service interruption, or technical malfunction, whether or not mana4d has been advised of the possibility of such damages.

mana4d's total aggregate liability to any User in respect of any claim arising under these Terms shall not exceed the net deposits made by that User during the six (6) calendar months immediately preceding the event giving rise to the claim.

12 Termination

mana4d reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms; suspected fraud or illegal activity; failure to complete KYC verification; or regulatory requirements. In cases of Account closure not attributable to User misconduct, mana4d will process a return of verified Real Money Funds within a reasonable period.

Users may close their Account at any time by contacting the mana4d support team. Account closure does not extinguish any obligations that accrued prior to closure.

13 Amendments to These Terms

mana4d reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, mana4d will endeavour to provide reasonable advance notice via email or a prominent in-platform notification. Continued use of the Platform following the publication of revised Terms constitutes acceptance of those revised Terms. Users who do not accept revised Terms must cease using the Platform and close their Account.

The version of these Terms displaying the most recent "Last Updated" date shall be the current operative version. Archived versions are available upon request via [email protected].

14 Governing Law & Dispute Resolution

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of a dispute between a User and mana4d arising from these Terms or the use of the Platform, both parties agree to first attempt resolution through good-faith negotiation by contacting the mana4d support team in writing.

mana4d is committed to fair and transparent dispute handling. Written complaints submitted to [email protected] will be acknowledged within 48 hours and investigated within 14 business days. Where a dispute cannot be resolved through the internal complaints process, the parties may seek resolution through an independent alternative dispute resolution mechanism as applicable in the relevant jurisdiction.

15 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact the mana4d compliance and support team through the following channels:

For responsible gambling support and self-exclusion requests, please visit our Responsible Gambling page for full details of available tools and external support resources.